Making the Movie

Filmmaking tips, resources, reviews, news and links.

Category: Avid

Avid Error of the Day: No master clips or subclips were selected or found. Export was aborted.

When I encounter an odd error message and its solution, I make a note. This is one of those notes. I want solutions to turn up better in searches for other Avid users (and myself). As with all error posts on the site, the casual reader can just skip ahead to other less-technical content.

Trying to export a Tab-Delmited .txt file of a bin full of subclips as I’ve done many times, I got this error:

Screen Shot 2014-02-13 at 3.32.40 PM

“No master clips or subclips were selected or found. Export was aborted.”

The fix was simple. I closed the bin and re-opened it. Then I tried File > Export… once more and it worked.

I don’t know what I did to produce the error, but I know it wasn’t caused by having clips selected or by doing anything unusual with my Set Bin Display… settings.

Work for Avid? Know more about what’s going on? Know a better solution? Leave a comment below.

Avid Error of the Day: EDL Manager / List Tool Crashes (25Ame_AudioSettingInterface)

When I encounter an odd error message and its solution, I make a note. This is one of those notes. I want solutions to turn up better in searches for other Avid users (and myself). As with all error posts on the site, the casual reader can just skip ahead to other less-technical content.

UPDATE 2017: EDL Manager is now called List Tool and has gotten a lot better. However…

I’m on a different show and getting lots of full crashes when I make EDLs (File 32 and CMX3600) with stereo media. Note: I’m using Media Composer 8.5.3.

Closing the List Tool between saving each reel seems to help. As does dragging the sequence onto the tool rather than hitting the “Load…” button. Also going slowly between steps. None of these measures has stopped the crashes completely.

Trying to load an EDL for a sequence in both MediaComposer 5.5 and 6.5, pushed “Get sequence” button got the following error:

An error has occurred.Restarting the application is recommended.If you need further assistance record the following information and call Avid Customer Support:

Error: 25Ame_AudioSettingInterface
File: /Snapshots/relengsnow6_1353895885/coresw/ame/Projects/Mac/../../../core/public_include/CheckedCBPointer.hpp, Line: 44

Long story short, I did not take the error message’s advice and call Avid. Instead, the first AE I am working with said that he has experienced this many times before and the way to avoid it is simply to load the sequence through the file menu’s “Open…” command. This worked for me. A full Avid reboot may be in order, although I hit “Quit” on the dialogue box and restarted only EDL Manager.

Avid Error of the Day: Exception: END_MEDIA_EDITS Video FAILED

When I encounter an odd error message and its solution, I make a note. This is one of those notes. Unless you are facing this error, just carry on reading the next post. These are not the droids you’re looking for…

Got this “END MEDIA EDITS” error trying to export a Quicktime, Same as Source. The phrasing made me think I had something wrong with my out point or a corrupt clip, but after reading this (fairly old) forum discussion, I figured out that the folder I had created and was trying to export to had some bad permissions. I trashed the folder at the Finder level, and still at the Finder level created a new folder. Same process in the Avid and it worked like a charm.

UPDATE: Jonny Elwyn didn’t have luck with these suggested fixes, but was able to avoid this error by using “Custom” export with ProRes (very bottom of page).

Avid Error of the Day: File ‘creating6’ can not be deleted because it is busy.

As with all of these Avid errors, just skip ahead to other less-technical blog content. I post these when I want solutions to turn up better in searches for other Avid users (and myself).

I’ve seen this as “creating2” “creating3” “creating4” “creating5” “creating6” etc. Had a crash while importing an image — images longer than around 10000 pixels in one dimension will cause Avid to hang. Also, TIFF in 16bit RGB instead of 8bit RGB.

No problem, right? Force quit Avid and restart. Problem is, it doesn’t see the drive I was importing to anymore, so it gives this file error. (Some speculation on Avid boards talks about permissions and stuff.)

Anyway, the fix is easy if annoying. Full system reboot. Hopefully you’ve fixed whatever in the image caused the crash in the first place. Once I was rebooted it saw the drive again and I was able to proceed.

Avid Error of the Day: ECH: CBDataNotAvailable

As with all of these Avid errors, just skip ahead to other less-technical blog content. I post these when I want solutions to turn up better in searches for other Avid users (and myself).

ECH: CBData Not Available

Couldn’t find anything on this playback error. I’m working with 1080i HDV (so GOP) footage in a 1080p project, with the motion effect promoted and the 3:2 pulldown / detect frames. Only some clips, all longer than a few minutes, seem to have this problem. I suspect this is related to the fact that the footage was captured without timecode because the camera man left so many timecode breaks.

No solution, but after a crash, I rebooted Avid Media Composer and was able to go to the first frames of each of these clips, matchframe and cut back in the clip pre-promotion. Once I have the clips cut down short, I’ll try detecting the frame cadence again to remove the flicker-motion.

No idea what module ECH refers to, but the fact that the error shows up in the same place as FlameThrower stream errors (aka FireWire), makes me think it is something to do with how the Avid interprets the frames of the footage for playback.

Avid Error of the Day: Unsupported Resolution

As with all of these Avid errors, just skip ahead to other less-technical blog content. I post these when I want solutions to turn up better in searches for other Avid users (and myself).

After accidentally attempting to consolidate some of Avid’s internal media, like the “Media Offline” card, I stated getting an “Exception: Unsupported Resolution” error.

It seems from this thread that there are a number of things that can cause this. But this advice is what worked for me:

Found a fix for this (for me anyway) on a Mac. I had the same problem “Exception: Unsupported Resolution”. Tried all the things the forums suggested, including a complete re-install of the MC software… STILL had the problem. Eventually distilled it down to this: apparently the Avid did not think that’s it “internally generated” media files were supported. By “interally generated” I mean, basically, Avid internal BLACK signal media, etc. Turns out the Avid software ships with an “Avid Media Files” folder in the Application folder than contains media and media databases. Trash those 2 databases (just like you would on any regular media directory) and, upon relaunch, Avid rebuilds them and… poof… no more “Exception: Unsupported Resolution”. Here is the directory path to delete the database files:

/Applications/Avid Media Composer/SupportingFiles/Avid_MediaFiles/ —> delete “msmMMOB.mdb” and “msmFMID.pmr”

So definitely try this before reinstalling Media Composer.

Avid Error of the Day: MVL_INSUFFICIENT_SPACE

Putting this out there so I can find it again, and to help others, hopefully. If you’re a casual reader of the blog, skip on to the next post.

Got a strange little error MVL_INSUFFICIENT_SPACE in Avid Media Composer on the Mac when trying to export an AAF to the desktop. I knew there was plenty of space on the desktop, but I tried other drives, including a Unity one. No luck. The internet boards were recommending turning off drive filtering in Media Creation settings. That didn’t work either.

Turns out the Unity drive that had that media I was trying to export was 99.5% full. A quick trip into the Administration tool to add a few hundred gigs sorted that out.

By the way, this didn’t cause Avid to crash or slow in any way. So it’s nice to know you can bump up against space limits without that happening. (Would be nicer if the error just said what the problem was, and if it didn’t create empty .aaf files and make the .exported version of the sequence, but now I’m just dreaming out loud.)

© 2017 Making the Movie

Theme by Anders NorenUp ↑